Migration from Base.com

Change systems when you are genuinely ready

We will transfer the agreed processes, data and team knowledge from Base.com to ZYNQ. No leap into the unknown, no sales shutdown during preparation and no pressure to launch before testing is complete.

Small implementation can take as little as 3 days
A large organisation usually takes around 30 days
Switch only after customer approval
Current system
Base.com
Target system
ZYNQ
Data
Processes
Employees
Profitability
Team preparing a migration to ZYNQ

An honest comparison

Base.com or ZYNQ? It depends on what you actually need

Base.com is a larger and more mature platform with an enormous integration catalogue. ZYNQ does not pretend otherwise. It is an alternative for companies that value close product cooperation, lower operating cost and decisions based on margin rather than revenue alone.

Integration coverage

Base.com

More than 2,000 integrations declared in the current price list and a very broad ecosystem.

ZYNQ

40+ integrations focused on the sales channels, couriers and systems most important to ZYNQ customers.

Base.com advantage

Base.com clearly offers a larger catalogue.

Marketplace operations

Base.com

Mature listing management, bulk operations, repricing and support for many international markets.

ZYNQ

Full support for key marketplaces, developed around the actual processes and markets of each customer.

Base.com advantage

Base.com wins on breadth. ZYNQ focuses on fit.

Orders and automation

Base.com

A mature order manager with a very broad library of automation actions.

ZYNQ

One process for orders, inventory, documents and shipping, with rules that can be extended around the customer.

Depends on your needs

Both platforms cover this area comprehensively.

Warehouse and WMS

Base.com

Advanced WMS capabilities, locations, batches, expiry dates, stocktaking and packing assistance.

ZYNQ

Multiple warehouses and branches, warehouse documents, Pick & Pack and dropshipping support.

Base.com advantage

Base.com currently has a broader WMS. ZYNQ covers daily e-commerce fulfilment well.

Product catalogue and PIM

Base.com

A mature product manager with variants, bundles, AI tools and broad listing publication.

ZYNQ

A central product catalogue and Ergonode integration for companies requiring a dedicated PIM.

Base.com advantage

Base.com includes more PIM capabilities in one product.

Profitability analytics

Base.com

Operational reporting and sales data available across a large ecosystem.

ZYNQ

GMV, value and percentage margin, costs, AOV, channels, warehouses and products in one dashboard.

ZYNQ advantage

ZYNQ puts stronger emphasis on actual profit, not revenue alone.

Cost at growing volume

Base.com

A mature tiered model whose cost depends on the selected plan and order volume.

ZYNQ

A lower operating cost in many scenarios, with current limits and add-ons described transparently in the price list.

ZYNQ advantage

ZYNQ can be more cost-efficient at higher volumes.

Customer support

Base.com

Large-scale support, priority service and enterprise onboarding options.

ZYNQ

Direct access to a team that knows the implementation, company processes and decision history.

Depends on your needs

Base.com provides scale. ZYNQ provides context and proximity.

Speed of product changes

Base.com

A large, stable product developed for a very broad user base.

ZYNQ

A shorter path from customer feedback to a product decision and an implemented change.

ZYNQ advantage

ZYNQ is attractive when a process requires fast adaptation.

International sales

Base.com

A broad ecosystem of international marketplaces, stores, couriers and multilingual support.

ZYNQ

Multi-market and multi-branch operations based on available integrations and agreed product development.

Base.com advantage

Base.com currently has broader ready-made international coverage.

Implementation

Base.com

Official onboarding, audits, testing, training and on-site implementation options.

ZYNQ

Process analysis, parallel operation, team training and switching only after customer approval.

Depends on your needs

Both approaches are controlled. ZYNQ strongly emphasises customer readiness.

Best fit

Base.com

Companies requiring the widest possible catalogue of ready-made integrations and mature standard modules.

ZYNQ

Companies combining operations with profitability, lower cost and closer cooperation with the product team.

Depends on your needs

The right choice depends on priorities, not a single ranking.

Base.com information was checked against official materials.Base.com pricing Base.com features Current ZYNQ pricing

Common concerns

Changing systems should not be an act of faith

Migration concerns are justified. We first show the plan, data scope, testing method and conditions for a safe launch.

Placeholder for a training or pre-implementation workshop photo

Will the team learn the new system?

Changing tools means new screens, names and habits. This is a real cost for employees.

How we address it: Before implementation, we analyse the current workflow and preserve familiar mechanisms where it makes sense. ZYNQ trains employees using their roles and real processes, not an abstract demo.

Will implementation be long and painful?

The biggest concern is downtime, order chaos and pressure to switch too early.

How we address it: ZYNQ coordinates the entire process. During configuration, the company continues working in its current system. Operations move only after tests, training and customer approval.

What if an important feature is missing?

The current platform may include a function that ZYNQ does not yet provide as standard.

How we address it: We do not hide differences. Gaps are identified during the pre-implementation analysis. If a function is critical and fits the agreed scope, the technology team prepares a delivery schedule before switching.

Can a smaller platform be trusted?

Stability matters when a system handles sales, inventory and documents.

How we address it: ZYNQ operates transparently. We answer questions about architecture, backups, data security, administration, business continuity and support before the customer makes a decision.

Migration process

Eight steps from analysis to confident work in ZYNQ

Each stage has a purpose, owner and completion condition. The customer always knows what is happening.

01

We learn how the company operates

We discuss sales channels, warehouses, branches, documents, automations and employee roles.

02

We run a pre-implementation analysis

We document processes, dependencies and exceptions, then identify what should remain, improve or be developed.

03

We present the implementation plan

The customer receives the scope, sequence, responsibilities, test plan and conditions for a safe switch.

04

The customer approves the scope

Both sides confirm exactly what must work in ZYNQ before migration begins.

05

We start a controlled implementation

We configure ZYNQ and transfer agreed data while daily operations continue in the existing system.

06

We train employees

Each role learns its part of the process using real company scenarios.

07

We switch operations

After testing and approval, new orders, inventory, shipping and documents begin operating in ZYNQ.

08

We evaluate and adjust

After launch, we monitor work, gather team feedback and improve the configuration.

How long does implementation take?

up to 3 days

Small company

Few integrations, limited processes, short online training and a small team.

about 30 days

Large organisation

Multiple branches, warehouses, employees, integrations and processes requiring coordinated tests.

These are typical timelines. The schedule is confirmed after analysing the company scope.

The most important date is customer readiness, not the project start

We do not accelerate the switch at the expense of the team or customers. Launch follows testing, data verification, training and approval.

Data has been verified
Integrations have passed testing
Employees have completed training
The customer has approved the switch

Data scope

We transfer more than a list of orders

Migration must restore the company’s ability to work. We analyse data, configuration and relationships, then confirm scope after inspecting the source.

Important: Sales documents remain linked to orders, so returns and complaints can be handled without returning to the previous system.

Automations

We reproduce the logic of statuses, conditions, messages, documents, shipping and repetitive actions.

Warehouses and structure

We transfer warehouses, products, inventory, price lists and agreed parts of warehouse organisation.

Marketplace listings

We map listings, identifiers, product relationships and sales-channel configuration.

Email configuration

We recreate mailboxes, templates and communication rules used in order handling.

Orders and customers

Order history can include items, values, buyer details, addresses and fulfilment status.

Sales documents

Invoices, receipts and corrections remain connected to the correct orders.

One-to-one migration means business consistency, not blind copying

Base.com and ZYNQ structure data differently. We map meaning and relationships so the company can continue working after migration. Every unusual area is documented before work begins.

Data mapping illustration for migration from Base.com to ZYNQ

Frequently asked questions

Clear answers before you decide to change systems.

Do we have to disable the current system during migration?

No. Configuration and testing can run alongside daily work. The old system should be retired only after data, integrations and processes have been verified in ZYNQ.

Do we need to stop sales during the switch?

Normally no. We plan the switch to avoid stopping incoming orders. Details depend on the number of channels, warehouses and synchronisation methods.

Will automations work exactly the same way?

We first describe the business logic of existing rules, then reproduce the expected result using ZYNQ mechanisms. Screens and names may differ, but the agreed business outcome should remain consistent.

What happens if testing reveals a missing feature?

We assess whether it is critical for launch. A critical function can enter the pre-launch roadmap, while non-critical improvements may be scheduled after go-live.

How much does migration cost?

Cost depends on processes, integrations, warehouses and data scope. You receive a clear scope and commercial conditions after analysis. Work never begins without approval.

Can migration happen in stages?

Yes. Larger companies often start with one warehouse, channel or order group to reduce risk and collect team feedback.

Will you train everyone using the system?

Yes. Training is role-based. Warehouse staff, customer service, accounting and managers practise the processes they use every day.

How do you verify the migration?

We compare record counts, samples, inventory, integrations and automation results. Acceptance criteria are agreed before switching.

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No obligation

Let’s check whether ZYNQ is the right alternative for your company

Tell us about order volume, channels, warehouses and your main concern. We will explain honestly what can be transferred, how long it may take and where Base.com may still be the better choice.

Contact form

Tell us about your business

Tell us what you need. We will respond with a practical recommendation for using ZYNQ.